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Reliability wins customers
Reliability wins customers

An extract from Harit Nagpal’s new book ‘Adapt: To Thrive, Not Just Survive’ on how the new CEO of an AC company that ranked fourth in a market of six big players, found a sustainable differentiator: making the company “easy to deal with”

Who do economists serve, really?
Who do economists serve, really?

Mainstream economic theories do not fit reality. Two new books, ‘Measuring What Counts’ and ‘Good Economics for Hard Times’, provide a counterview: Instead of treating people as data, listen to them, and find answers to their real problems for inclusive, sustainable progress

Trendspotting 2021: Inside India’s Great Digital Reset
Trendspotting 2021: Inside India’s Great Digital Reset

A new set of winners and losers are poised to emerge from the ashes of the pandemic. And a wall of foreign capital is pouring in to fund a slew of digital startups. A peek into what 2021 portends

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Contributors

Sir Graham Watson
Sir Graham Watson

Distinguished Visiting Fellow

University of Toronto - Munk School of Global Affairs & Public Policy